Virtual employees
Someone to take over the daily jobs before you decide to hire anyone
Every business has tasks that someone has to do every day, at any hour, and that don't need your expertise. A virtual employee does them for you, so you can get on with what customers actually pay you for.
How this differs from automation
An automation runs one process when something triggers it. A virtual employee holds a role: it talks to people, answers questions and decides for itself when a case is too much for it.
It has a defined scope
Like a new person on the team: it's clear what it does and what it doesn't. It does nothing outside that scope.
It works where your customers are
In messengers, in email, on the phone. Customers don't have to install anything new.
It knows when to call you
Anything outside its scope goes to a person with a summary, instead of being guessed at.
Got a role nobody likes doing?
Tell me about it in half an hour. I'll tell you honestly whether a virtual employee will work, or whether it's better done another way.