Answers your customers while you're busy working

• A customer wrote in the evening asking about a slot. You replied in the morning, and they'd already booked somewhere else.
• Your phone buzzes in the middle of an appointment and you can't pick up, so you call back in a break you don't really have.
• For the tenth time this week you're retyping your prices, your address and how to prepare for a first visit.
• Someone didn't show up because they forgot. That slot is gone, and it could have gone to someone on your waiting list.
• Instead of relaxing in the evening, you're catching up on messages across three different apps.

Each of these is a customer who had to wait. And a customer who waits often books with whoever replied first.

• WhatsAppOn your business number, through the official WhatsApp Business API.
• MessengerMessages sent to your Facebook page.
• InstagramDirect messages on your business profile.
• EmailReplies to inquiries from your inbox or the form on your website.
• TelephoneAnswers calls and talks by voice, in English or Polish. A good option if your customers call more often than they write.optional

You don't need all of them. We start with the channel most of your customers write to you on, and add the others once the first one works.

The point isn't to replace people. The point is that you or your team stop answering the same question for the hundredth time and have time for the conversations where a person is needed.

1. 01

   A conversation

   30 minutes on how you handle customer contact today: where they write, what they ask most often, how you book appointments.
2. 02

   We write down what you know

   Your prices, services, cancellation rules, the most common questions and the way you write. I pull most of it from your website and old messages myself, and you just correct it.
3. 03

   Tests on your own messages

   Before the receptionist replies to a single customer, I run real questions from the last few weeks through her. You see every answer and tell me what to change.
4. 04

   One-month trial

   We switch her on in your channels, and for the first month we tune how she works and how she answers together. I read the conversations, fix the tone and answers, and add any missing knowledge. You tell me as you go what you like and what to change.

Will customers know they're talking to AI?

Yes, if they ask, and we can also say it outright in the first message. In my experience customers care about a quick, clear answer, not about who wrote it.

What if she gets something wrong?

She answers only from the knowledge we wrote down together, and passes anything outside it to you. During the trial month I read the conversations and fix whatever needs fixing. You can also take over any conversation at any moment.

What does the trial month look like?

The receptionist already works with real customers, and we tighten the details: tone, length of replies, when she should hand something to you, what she still doesn't know. The first version is never perfect, and it doesn't have to be. After a month she answers the way you would.

Which calendar does it work with?

Google Calendar and most booking systems that let you connect from outside. If you use something less common, I'll check it on our call before I promise anything.

What about customer data and GDPR?

The receptionist collects only what's needed to book an appointment. We sign a data processing agreement, and conversations aren't used to train models. The details are on the Privacy page.

How long does setup take?

Usually one to two weeks. Most of the time goes on testing with your real messages, and that's time you shouldn't cut short.

How much does it cost?

It depends on the number of channels and whether you need phone handling. I give the price after our call, once I know exactly what she needs to do. It's usually a fraction of the cost of hiring someone for the front desk.

More about how data is handled: Privacy and data.